About Us

About Us

At TV Parts Plus US, we make finding the right replacement parts simple, affordable, and reliable. Whether you’re a repair shop, technician, or DIY enthusiast, we stock a wide range of high-quality TV parts—including main boards, power supply boards, T-CON boards, and LED boards—organized and ready to ship quickly.

Our Mission

We know how frustrating it can be when your TV goes down. Our mission is to make repairs hassle-free by offering 100% tested parts, competitive pricing, and fast delivery—so you can get back up and running without delay.

Why Choose Us

  • Lowest Price Promise – Found it cheaper? We’ll beat it.

  • 30-Day Exchange Warranty – Peace of mind on every order.

  • 100% Tested Parts – Every part is tested three times before it leaves our warehouse.

  • Strict Part Number Accuracy – Every listing matches the exact manufacturer’s part number.

  • Fast Shipping – Orders are processed quickly and shipped from our warehouse.

Our Guarantee

We stand behind the parts we sell. If you believe a part is defective:

  1. RMA Return First – The part must be returned to us first for testing. We’ll provide a return shipping label at the customer’s cost.

  2. If the part is defective: a replacement will be shipped at no additional cost, and the return shipping fee will be refunded.

  3. If the part tests good: a 40% restocking fee will apply, and both shipping costs will remain the customer’s responsibility.

⚠️ Important: Because all our parts are 100% tested before shipping, many issues result from misdiagnosis. For example, if the actual problem is with the power supply board, replacing the main board will not solve the issue—even with a second replacement. This is why we carefully test every return before sending out another part.

Shipping Damage Policy

If a part arrives physically damaged (cracked, bent, or broken), this is considered shipping damage, not a defect. Customers must report it within 24 hours of receipt with photos and videos sent to tvpartsplusus@gmail.com.

In such cases, we’ll file a claim with the carrier, and a replacement will be arranged under shipping insurance rather than our warranty policy. Any report made after 24 hours will be deemed mishandling by the customer.

Pickup & Repair Location (by appointment only)

705 Progress Avenue, Unit 8
Scarborough, ON M1H 2X1
Canada
MON-SAT 11am-6pm